Terms and Conditions | K8

Terms and Conditions | K8

Terms & Conditions

Gamma Growth Inc. (the “Company”) is incorporated under the laws of Belize. The Company is licensed and regulated by the Gambling Commission of the United Kingdom under the provisions of the United Kingdom Gambling Act 2005 for the purposes of operating and offering certain remote gambling services. PLEASE READ THE TERMS OF SERVICE SET OUT HEREIN ("TERMS OF SERVICE") CAREFULLY BEFORE USING THE SERVICES PROVIDED BY THE COMPANY. By using and/or visiting any section of the Company, you agree to be bound by (a) these Terms and Conditions; (b) Privacy Policy; (c) the Rules of Gaming and Betting, and are deemed to have accepted and understood all the Terms. All users should read the terms carefully and if you do not accept/agree any provision of those terms, you should immediately stop using this website.

The Terms and Conditions are translated into two languages and are therefore intended to be used by the citizens of the relevant countries. References in the Terms and Conditions to "us", "our" or "we" are references to "the Company".

  • 1. Changes of the Terms and Conditions

    The Company may need to change the Terms and Condition from time to time for the reason of commercial changes; law and regulations; instructions; guidance and any other causes. We reserve the right to amend, modify, update and change any of the terms. Where we make changes, we wish to notify you of, we will provide users notice by email or by placing a notice on the website for notification. Any updated or modified version will take effect immediately after its publication on the website. If there is a material change which affects user's rights or obligations under these terms and conditions, we will provide at least 7 days advance notice by email or providing a prompt with the link of the revised terms on our website. Users continued use of the service following notification or any materials changes, shall, from such time/ 7 days period, be deemed to be accepted and bound by the new terms, including any additions, removals, substitutions or other changes to the identities of the Company, whether or not user have read the revised terms. If any change is unacceptable to you, you may either cease using the service and/or close your account.

  • 2. Application and Permitted Participation

    2.1  In order to place a bet or play a game by using the Company service, you will need to register an account.

    2.2  This service is available to persons in the United Kingdom only.

    2.3  All users and applicants must be over 18 years old. Any users not legally of age who use our service or register in our website will be in breach of the terms and conditions. The Company reserves the right to request proof of age from any users in order to verify who are not legally of age are not using the service. We take our responsibility in respect of under age and responsible gambling seriously. The Company may cancel user's account and exclude user from the game if you are not in the legally age.

    2.4  When you open your account, you will be ask for your personal information, including your name, date of birth, appropriate contact details, such as, address, telephone number and email address. Your account must be registered in your own and correct name and personal details. It shall be issued once for you and avoiding any duplication through any other person. The Company reserves the right to verify user's registration details before accepting payments. If the document we request is not completed by user, we may terminate the account and withhold any funds that are present therein. Users should keep their information up to date. The Company may also reserve the right to check user's background for any reason, including investigation checks; credit checks, etc. We are under no obligation to advise the member of such investigation take place. 

    2.5 By registering you confirm you do not currently have a self exclusion agreement with K8.com (UK-K8) or GamStop. K8.com will not be liable for any refund as a result of using altered or false details (including, but not limited to shortened names) to circumvent these agreements.

    2.6  Users must provide full and truthful information in respect of all details and information requested by the Company in connection with users of the Service subject at all time to the terms of the Privacy Policy. By agreeing to the Terms, you authorise us to undertake verification checks as we may require ourselves or may be required by third parties (including, regulatory bodies) to confirm your identity and contact details and to prevent money laundering (the "Checks")

    2.7  While user open your own account, you warrant that you understand and accept the risk by using our service.

    2.8  For users who deposit money using any type of payment method other than a credit card (i.e. a debit card), we will adopt the following age verification procedures:

    ¡ñ verifying additional information about the customer, (e.g. as carrying out searches of credit reference and other databases that list names and addresses of individuals over the age of 18);

    ¡ñ carrying out secondary age verification checks in any circumstances which give the operator reason to suspect that the person may be underage;

    ¡ñ not permitting the customer to withdraw any winnings from their account until age verification has been satisfactorily completed.

    2.9 In order to play, players will need to be verified by means of the name, address and date of birth supplied. K8 does this via an electronic check. Only verified players will be allowed to gamble.

  • 3. Banking and Payment

    3.1  When registering on the site, players will be invited to establish an account – a stored value account which will store funds specifically for the purpose of betting on the licensed websites. The details supplied when opening Your Account are correct; and You are the rightful owner of the money/funds in Your Account

    3.2  The account will be funded from a payment option on the payment page of the offered websites. Registered players will be able to fund their account at any time.

    3.3  The payment page will continue to be operated by Paysafe who will provide full fraud protection and risk management together with payment notification and reconciliation. Paysafe will advise the Company of all payments, withdrawals, chargebacks etc.

    3.4  The Company’s platform will provide all necessary payment methods as required to competitively service their target markets.

    3.5  The following rules of payment processing will continue to apply to the Company: Withdrawal and deposit transactions shall incur a fee of 2% at point of processing, with a minimum fee of £1.80 or equivalent in the players own currency. We may charge less in certain scenarios and the amount to be charged shall be displayed prior to the player making the request. By requesting the deposit or withdrawal transaction, the player accepts the displayed fees. Minimum withdrawal request is £5.00 for Neteller and £10 for debit & credit cards and bank transfers.

    3.5.1  The Company will make reasonable efforts to ensure that deposits and cashouts are processed in a timely manner. The Company gives no warranties regarding the amount of time needed to complete processing. The Company cannot be held responsible for delays in the banking networks, failures on part of the processor or actions of other parties involved in the processing of funds that may result in processing delays, reprocessing or reversal of transactions or the seizure or freezing of funds, nor will be liable for any actual or consequential damages arising from any claim of delay or seizure.

    3.5.2  The Company will not be liable for any actual or consequential damages arising from any claim of delay or loss as a result of invalid, incomplete or erroneous financial or personal data provided by the User with their deposit or cashout request.

    3.5.3  In compliance with anti-money laundering legislation, users of the site will be made aware that they may be required to produce valid personal documentation (such as Government issued ID, bank statements and utility bills) upon request in order for their deposit or cashout to be processed.This allows the Company to help protect the Users and prevent the Company being used as a vehicle for money laundering or fraud.

    3.5.4  Any cancelled or rejected cashout will be refunded to player’s account in the currency and amount debited from player’s the Company account balance with the original cashout request before currency conversion took place.

    3.5.5  Any returned deposit will be debited from the account in the currency and amount credited to the the Company account balance with the original deposit request after currency conversion took place.

    3.5.6  The Company is not a currency exchange company. It is not responsible for any loss due to changes in exchange rate.

    3.5.7  If the method of deposit is not an instant method, the exchange rate will be applied when the Company is provided a confirmation of the deposit by the payment processor.

    3.6  We are required by our British Gambling Commission licence to inform customers about what happens to funds which we hold on account for you, and the extent to which funds are protected in the event of insolvency www.gamblingcommission.gov.uk/for-the-public/Your-rights/Protection-of-customer-funds.aspx 

    3.7   Any funds any player deposit with the Company will be held in a bank account (the “Designated Account”). The Designated Account is a separate account which only contains funds deposited by and due to players, and are kept in accounts separate from the business accounts but they would form part of the assets of the business and would not be protected in the event of insolvency. These accounts may include bank accounts, investment accounts and other accounts. This is given a status of ‘’Not Protected’’ by the Gambling Commission as per Customer Funds Insolvency Rating System. We are required by our licence to inform customers about what happens to funds which we hold on account for you in the event of insolvency. Please visit https://www.gamblingcommission.gov.uk/PDF/Customer-funds-segregation-and-disclosure-to-customers.pdf


  • 4.User's account and Undertakings

    4.1  User shall not allow any third-party to use your account, password or identity to access and use the service. You should take all steps to ensure such details are not revealed to any person. Users should inform us immediately if you found that your account is being misused by other parties.

    4.2  Users are responsible for the security of your own username and password on your own computer. If the username and password is hacked from your computer due to any viruses that you access your account with, this should be user's own responsibility. You should report any possible hacking attempts or security breaches from your computer terminal to us immediately.

    4.3  The Company may, at any time, set off any positive balance in user's account against any amount owed by user to the Company. We reserve the right to limit or refuse any bets, shakes, or other wager made by user or through user's account.

    4.4  User should fully understand the methods, rules and procedures of the service and online gambling in general. You understand that it is your responsibility to ensure the details of bets and games are correct.

    4.5  User should fully aware that there is a risk of losing money when gambling by means of the services and users are fully responsible for any such loss. In relation to your losses you shall have no claims against the Company.

    4.6  User shall use our website and service in complete accordance with the terms and conditions and each of the additional rules.

  • 5.Suspension and Closure

    5.1If you wish to close your account, the Company will respond to your request, confirming closure of your account and the date on which such closure will be effective. The Company retains authority over the maintenance, issue and termination of users' accounts on this website. In the case that user is in breach of the foregoing, The Company shall be entitled to block or close any account and shall not be liable to refund to you any refunds that users won through such account. The decision of the Company management, as regards any aspect of a user's account, service or dispute resolution, is final and shall not be open to review or appeal.

    5.2If you choose a temporary "take a break", your account will be closed only at a set of period. It would be your obligation to abide by this restriction for the duration of this period. If you open a new account during this "take a break" period, we will close all accounts and are not obligated to refund any deposits or funds from the account while the restriction was in place.

    5.3If you had any issue with gaming addiction or have been blocked for a gaming addiction by the Company, you are refrain from opening new accounts. If you do so, we will close all accounts and are not obligated to refund any deposit or funds from the account.

  • 6.Legal Use of the Website

    6.1This service is available to persons in the United Kingdom only.

    6.2The Company do not intend that the website should be used for gaming, betting or other purposes by person in the countries which are illegal. Users represent, warrant and agree to ensure that your use in our website will comply with all applicable laws, statutes and regulations. The availability of the website does not constitute an offer, solicitation by us or subscription to betting, gaming or other services in any jurisdiction in which such activities are prohibited by law.

    6.3Users should determine the law that applies in the location that you are present and should ensure you will act legally in your jurisdiction in using the website. If we discovered that users are resident in a country which is illegal to use the site, we shall be entitled immediately to close your account.

  • 7.Intellectual Property and Copyright Notice

    7.1Copyright and all the relevant Intellectual property rights are exist on all texts, graphics, design and information relating to the Company and the full content of this website. All the information, software compilations, software, sources, database and all other materials are subject to and owned by us or the users (as the case) which are protected by applicable laws and rights and may not be downloaded or otherwise used without express written permission of the Company.

    7.2Users/visitors must not, nor allow to copy, store, publish, rent, license, sell, distribute, alter, add to, delete, remove or tamper with the website or any part of it in any way, directly/ indirectly disrupt or interfere with or alter the website, other than in the course of viewing or using the website in accordance with the terms of use.

    7.3There is no right whatsoever are granted to use or reproduce any trademarks or logos which appear on the website except as specifically permitted in accordance with the Terms and Conditions.

    7.4All Intellectual property rights in the name of the Company, the logos, designs, trademarks and any content provided by the Company, you agree not to display or use such logos, designs, trademarks in any manner without our prior written consent.

    7.5Any commercial use or exploitation of the Website or its content is strictly prohibited.

  • 8.No Warranties

    8.1The Company disclaims any and all warranties which expressed or implied, in connection with the service we provided, whatsoever regarding to its quality, fitness for purpose or accuracy. We, the Company, regardless of our efforts to provide you with highest quality, safety and security service. However, we make no warranty that the service will be uninterrupted, timely or error-free, that defects will be corrected or the software and the website shall be free from viruses, bugs or other contaminants.

    8.2The Company will not be liable or responsible for any failure to perform, or delay in performance of, any our obligations under the terms of use that is caused by the events outside our reasonable control. For example, any telecommunications network failures, power failures, failures in third party computer equipment, lightning, fire, explosion, flood, severe weather, terrorist activity and acts of government or other competent authorities.

  • 9.The Company Liability

    9.1User agree that you are free to choose whether to use the services and do so at your sole option, discretion and risk.

    9.2The Company shall not be liable for any attempts by users to use the services by methods, means or ways not intended by us. We provide service with reasonable skills and care and substantially as described in the Terms and Conditions.

    9.3We does not accept any liability for any damages or losses which are deemed to have arisen out of or in connection with the website or its content. While the Company ensure that the information is correct, the Company does not warrant the accuracy or completeness of the information and material on the website.

    9.4The Company shall not be liable to users, whether such liability arises in contract, tort (including negligence) or in respect of any loss of profits; loss of data; loss of revenue; loss of opportunity or any other special, indirect or consequential losses whether or not such losses were within the contemplation of the parties at the date of these Terms and Conditions. Nothing in the Terms and Conditions will operate so as to exclude or limit any liability which the Company may have in respect of death or personal injury, fraud or fraudulent misrepresentation.

  • 10.Prohibited Uses of the Sites and Services

    10.1Illegal Funds and Unlawful Activities: You declare that the source of funds used by you for gambling on the Sites is not illegal and that you will not use the Services in any way as a money transfer system. You will not use the Services for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you (in particular, the laws of UK). If the Company has a reasonable suspicion that you may be engaging in or have engaged in fraudulent, unlawful or improper activity, including, without limitation, money laundering activities, or conduct otherwise in violation of the User Agreement, your access to the Services may be terminated immediately and/or your account blocked. If your account is terminated or blocked in such circumstances, the Company is under no obligation to refund to you any funds that may be in your account. In addition to terminating your access to the Services and/or blocking your account, the Company reserves teright to prevent you from accessing any of The Company's other websites or servers, or accessing any other services offered by the Company. The Company shall be entitled to inform relevant authorities, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions (together "Interested Third Parties") of your identity and of any suspected unlawful, fraudulent or improper activity and you will cooperate fully with the Company to investigate any such activity. In the interests of fair play on our Sites it is prohibited to utilise any recognised betting techniques to circumvent the standard house edge in our games. If the game play on your account indicates that you are using such betting techniques we shall immediately block the account and retain any funds in said account.

    10.2If user engaged or attempted to engage in fraudulent, unlawful, dishonest while using the service or breaches in whole or in part of any provision contained herein, the Company which provides services to the user reserves the right and shall be entitled to take such action, including but not limited to: block user's access immediately, prior to any suspension or termination of such user's account, seizing the funds and/or take legal action against such user.

  • 11.Governing Law

    11.1The Terms and Conditions and the relationship between the parties shall be governed by, and interpreted in accordance with, the laws of England.

  • 12.Other Provisions

    12.1The Terms and Conditions, privacy policy, the rules and any guidelines on the website constitute the entire agreement and understanding of the parties supersede any previous agreement between the parties relating to their subject matter. The rights and remedies provided by these Terms and Conditions are cumulative and do not exclude any others or remedies available in law. The Company reserve the rights to assign, transfer, change or deal in any other manner with these Terms and Conditions. Users may not assign or otherwise transfer in any manner whatsoever any of your rights or obligations under the terms and conditions. We shall not be in breach of the Terms and Conditions or failure to perform.

    12.2The privacy policy, rules or guidelines form an integral part of Terms and Conditions and shall have effect as it set out in full in the body of these Terms and Conditions.

    12.3This agreement constitutes the entire understanding and agreement between users and us regarding the service and supersedes any prior agreement, understanding, or arrangement between users and us.

    12.4Nothing in this agreement shall create or confer any rights or other benefits in favour of any third parties not party to this agreement other than with respect to any company within the group.

    12.5No Waiver by The Company of any breach of any provision of this agreement shall in anyway be construed as a waiver of any subsequent breach of such provision or any breach of any other provision of this agreement.

    12.6The Terms and Conditions contains the entire agreement between The Company and user relating to user's use of the website, services and any other prior agreement between the Company and user in relation to the same.

  • 13.Currency

    13.1The currencies we offer are Great British Pound (GBP).

  • 14.Minimum Hardware Requirements

    14.1Generally speaking the PC or Mac is bought within the last 4 years and have a good internet connection then it should be able to use our site with without any problems. As a general guide line, we recommend the following end-user hardware requirements are in place in order to enjoy the full experience of the games. Personal Computer Requirements Operating system: Windows XP or newer CPU: 1.7 GHz or above RAM: 2GB+ Mac System Requirements OS 8.6+ CPU: iBook/iMac/PowerBook G3+ RAM: 2 GB+

  • 15.Remote Gaming or Betting

    15.1 Where you are accessing the services via an electronic form of communication you should be aware that:

    15.1.1in relation to your use of the Website for the placing of bets or playing of games: may be using a connection or equipment which is slower than such equipment used by others and this may affect your performance in time critical events offered via the Website; may encounter system flaws, faults, errors or service interruption which will be dealt with in accordance with paragraph 17 (IT Failure); and Game Rules for each event or game offered via the Website are available and should be considered by You prior to Your use of the Services offered via the Website.

  • 16.Alteration of the Website

    We may, in our absolute discretion, alter or amend any product or service (including any prices offered) available through the Website at any time for the purpose of ensuring the ongoing provision of the Website, but without prejudice to any games and/or bets already in progress at the time of such amendment. From time to time, we may restrict You from accessing some parts of the Website for the purpose of maintenance of the Website and/or alteration or amendment of any of the games and/or products available through the Website.

  • 17.IT Failure

    Where problems occur in the software or hardware used by us to provide the Services we will take all reasonable steps to remedy the problem as soon as reasonably practicable. Where such problems cause a game to be interrupted in circumstances where it cannot be restarted from exactly the same position without any detriment to You or other players, we will take all reasonable steps to treat You in a fair manner (which may include reinstating the balance on Your Account to the position existing following completion of the last bet or game logged on the Operator's server immediately prior to the occurrence of the problem).

  • 18. Errors or Omissions

    18.1 A number of circumstances may arise where a bet or wager is accepted, or a payment is made, by us in error. A non-exhaustive list of such circumstances is as follows:

    18.1.1 where we mis-state any odds or terms of a bet or gaming wager to You as a result of obvious error or omission in inputting the information or setting up a market, or as a result of a computer malfunction;

    18.1.2 where we have made a 'palpable error'. A palpable error occurs where: in relation to bets placed prior to an event taking place, the prices/terms offered are materially different from those available in the general market; or in relation to any event, the price/terms offered at the time the bet is placed are clearly incorrect given the probability of the event occurring;

    18.1.3 where we have continued to accept bets on a market which should have been suspended, including where the relevant event is in progress (except where 'in-running' bets are accepted) or had already finished (sometimes referred to as 'late bets');

    18.1.4 where an error has been made as a result of a Prohibited Practice under paragraph 10;

    18.1.5 where we should not have accepted, or have the right to cancel or re-settle, a bet pursuant to the Betting Rules (for example due to 'Related Contingencies');

    18.1.6 where an error is made by us as to the amount of winnings/returns that are paid to You, including as a result of a manual or computer input error; or

    18.1.7 where an error has been made by us as to the amount of free bets and/or bonuses that are credited to your Account, such circumstances being referred to as an "Error".

    18.2 We reserve the right to:

    18.2.1 correct any Error made on a bet placed and re-settle the same at the correct price or terms which were available or should have been available through the Operator (absent the publishing error) at the time that the bet was placed and the bet will be deemed to have taken place on the terms which were usual for that bet; or

    18.2.3 in circumstances where the Error has resulted from a Prohibited Practice, to take the steps set out in paragraph 10.2.

    18.3 Any monies which are credited to your Account, or paid to you as a result of an Error shall be deemed, pending resolution under paragraph 18.2, to be held by you on trust for us and shall be immediately repaid to us when a demand for payment is made by us to you. Where such circumstances exist, if you have monies in your account we may reclaim these monies from your account. We agree that we shall use all reasonable endeavours to detect any Errors and inform you of them as soon as reasonably practicable.

    18.4 Neither we (including our employees or agents) nor our partners or suppliers shall be liable for any loss, including loss of winnings, that results from any Error by us or an error by You.

    18.5 You shall inform us as soon as reasonably practicable should you become aware of any Error.

    18.6 Where You have used monies which have been credited to Your Account or awarded to You as a result of an Error to place subsequent bets or play games, we may cancel such bets and/or withhold any winnings which You may have won with such monies, and if we have paid out on any such bets or gaming activities, such amounts shall be deemed to be held by you on trust for us and You shall immediately repay to us any such amounts when a demand for repayment is made by us to you.

  • 19.Complaints and Disputes

    19.1The Company endeavours to provide a high quality service to all users at all time. However, users may for various reasons feel that they are not satisfied with the level and/or quality of service and may wish to file a complaint. We, The Company consider all complaints and disputes serious matters of customer's feedback.

    19.2Should you have any cause to complain, claim or dispute arising from the past or current transaction, we kindly ask you to send an email to our support team (support@k8casino.com) immediately. All the complaints will be examined by our support team and will deal with your complaint as quickly as we reasonably can and shall, as necessary, request appropriate evidence from you for the purposes of settling your complaints. If you do not agree with the decision made by The Company, you should contact our support manager to appeal the decision and provide with all the relevant evidence in relation to your appeal promptly. Our support manager will re-review your complain, claim or dispute and provide you with the final decision.

    19.3In case you remain unsatisfied with the results or feel the complaint was not resolved, you may search for a solution through IBAS at http://www.ibas-uk.com which offers adjudication for users who have an unresolved betting dispute with their operator.

    19.4By accepting the Terms and Conditions and/or placing bets and/or making use of the facilities offered by the Company, you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms and Conditions.

  • 20.Social Responsibility

    20.1The Company is committed to its Social Responsibility obligations and Responsible Gambling by its Users. We invite all Users to review the measures available to them to ensure they do understand the protections available to them - here